Privacy Policy

Health is Wealth RX (“BBB,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the Personal Information you share with us. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website, use our telehealth platform, purchase memberships, medications, or lab services, or otherwise interact with us (collectively, the “Services”).

NOTE: Certain health‑related information is protected under the Health Insurance Portability and Accountability Act (“HIPAA”). To the extent we create, receive, or maintain Protected Health Information (“PHI”), we do so in accordance with HIPAA and applicable state privacy laws. This Policy supplements—but does not replace—our HIPAA Notice of Privacy Practices provided to patients at the time of onboarding.

1. Information We Collect

We collect the following types of information:

A. Personal Information You Provide to Us:
When you sign up for our services, complete intake forms, or communicate with us, you may provide information including but not limited to:

Full name
Date of birth
Address
Phone number
Email address
Health information
Medical history
Payment details (including FSA/HSA cards or credit card information)

B. Automatically Collected Information:
We may collect technical data such as:

IP address
Browser type
Device identifiers
Pages visited
Date/time of access
Referral URLs

C. Cookies and Similar Technologies:
We use cookies and related technologies to enhance user experience, analyze traffic, and improve our website. You may disable cookies in your browser settings, but some features of the website may not function properly.

2. How We Use Your Information

We use the information we collect to:

Provide and personalize healthcare and wellness services
Facilitate membership onboarding and medical consultations
Process payments and deliver prescriptions or services
Send appointment reminders and communication updates
Respond to inquiries or customer service requests
Comply with legal obligations and maintain safety and security
Improve the performance and functionality of our website and services

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only under the following circumstances:

With our healthcare providers for the purpose of delivering medical services
With partnered pharmacies, labs, and supplement vendors necessary for fulfillment
With payment processors for secure billing and payment transactions
With service providers assisting in technology, customer support, or data hosting
As required by law or in the interest of public health, legal investigations, or compliance

4. HIPAA & Health Data

If you are receiving medical services from Health is Wealth RX, your Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
We take appropriate administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and security of your PHI.

5. Your Rights & Choices

You have the right to:

Request access to your personal data
Request correction or deletion of your information
Withdraw consent or object to certain data uses (where legally permitted)
Request a copy of your health records under HIPAA guidelines
Opt out of marketing communications (unsubscribe links are provided in all emails)

To exercise any of these rights, contact us at: [support@yourdomain.com]

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, regulatory, or business continuity purposes. Health records are maintained in accordance with state and federal regulations.

7. Security

We implement industry-standard security protocols including encryption, secure servers, and limited access controls to protect your personal and health-related information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child under 18 without verified parental consent, we will take steps to delete such information.

9. Third-Party Websites

Our website may link to third-party sites such as pharmacies, labs, or partners. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.

10. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Health is Wealth RX